At Happy Journey Matrimony, we aim to provide satisfactory services. However, we understand that there may be instances where a refund is requested. This policy outlines the terms under which refunds are provided.

1. Refund Eligibility

• Refunds apply only to paid membership plans or premium services.
• Refund requests must be made within 7 calendar days of payment.

2. Non-Refundable Services

• Registration fees are non-refundable.
• Services that have already been delivered, partially or fully, are not eligible for a refund.

3. Refund Request Process

• Submit a detailed refund request to contact@happyjourneymatrimony.in.
• Include the payment receipt, transaction ID, and a valid reason for the refund.
• Refund requests will be reviewed, and a response will be provided within 7 business days.

4. Refund Approval and Processing

• Approved refunds will be Credited  within 14 working days to the original payment method.
• Any transaction fees or charges incurred during payment will be deducted from the refund amount.

5. Cancellation of Services by Happy Journey Matrimony

• If we cancel your account for any reason other than a violation of our terms, a pro-rata refund may be issued for unused services.

For inquiries or further assistance, please contact us:

• Email: contact@happyjourneymatrimony.in
• Mobile: +91 98651 57728